Returned products are a safety concern, as we have no way of knowing whether or not the returned product was altered after leaving our facility or stored properly. We cannot re-use products that have been returned after being opened, so please make your purchases carefully.
Any items that are returned to us are automatically discarded. Because we are a custom shop, we cannot accept returns unless the product you purchased is defective or an error was made by us in filling your request.
Note: Please contact us via email email@example.com for instructions on how to schedule a return, refund, or exchange. All order cancellations must be made via email within 24 hours of purchase. No credits, refunds or exchanges will be processed without prior authorization. We also cannot issue a refund on product that has been returned empty.
Thank you for helping us ensure the high quality and exceptional value of our skin care products. We appreciate you doing business with us.